Contact us
Questions about a book, an order or a proof? We're a small team and a real person reads every message.
We usually reply within one working day. If your message is about an order, please include your order reference (it starts with SM-).
Before you write
- Questions and answers: price, delivery, proofs, refunds
- Help: starting a book, inviting relatives, photos and captions
- Privacy notice: what we keep and when we delete it
Need support with dementia?
We're not able to give care or medical advice. Dementia UK's Admiral Nurse Dementia Helpline is free on 0800 888 6678, and the NHS dementia care and support pages explain where to get help locally.